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Effective Date: [20/05/2025]
Last Updated: [25/05/2025]
At PatMacTech GH Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website or services.
1. Information We Collect
We collect the following categories of personal information:
- Full name
- Email address
- Phone number
- Government-issued ID (e.g., Ghana Card)
- Payment information
- Location data (via GPS)
How We Collect Data:
- Through online forms, registrations, or subscriptions
- Via cookies and similar technologies
- Through analytics tools for user behavior tracking
We currently do not collect IP addresses or obtain data from third-party sources. However, we reserve the right to do so in future with appropriate notice and compliance.
2. Purpose of Data Collection
We process personal data for:
- Delivering requested products and services
- Customer support and communication
- Marketing campaigns (with consent)
- Analytics and business intelligence
- Legal compliance and contractual obligations
Legal Bases:
We rely on the following grounds for processing your data:
- Your explicit consent
- Contractual necessity
- Legal obligations
3. Data Sharing and Transfers
We may share your information with:
- Payment processors for secure transactions
- Regulatory authorities such as the DVLA and Ghana Police Service where legally required
- Our affiliate company PatMacTech UK Ltd (collaboration only; no direct data transfers without safeguards)
We do not currently transfer data outside Ghana. If such transfers are required, they will follow GDPR and other applicable data protection frameworks.
4. Data Retention and Security
We retain your data for up to three (3) years, unless:
- You request deletion, or
- Legal/regulatory obligations require a longer retention
Upon deletion request, data may be archived securely in line with GDPR Article 5 principles.
Security Measures:
- End-to-end encryption
- Access controls and authentication
- Secure cloud storage
5. Your Rights
Although users cannot directly access their stored data, you can:
- Request deletion of your data by writing to us with proof of identity
- Withdraw consent or opt-out of non-essential communications and data use
All such requests should be directed to our Data Protection Officer.
6. Cookies and Tracking
We use cookies and similar technologies for:
- Website functionality
- Analytics (e.g., user interaction)
- Advertising and retargeting
Cookie Control:
You may accept or reject cookies when visiting our site. Some features may not function correctly without cookies.
7. Children’s Privacy
Our website and services are not intended for users under 16 years of age.
Where child-oriented services are developed in the future (e.g., learning apps), verifiable parental consent will be required for any data collection.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Users will be notified via the email address provided or through a notice on our website. Historical versions are available upon request.
9. Contact Us
For any questions, concerns, or to exercise your data rights, contact our Data Protection Officer at:
Email: dataofficer@patmactechgh.com